Effective: March 31, 2020
These terms and conditions apply to your purchase and sale of deepCBDs products and/or services made through deepcbds.com (“Terms of Sale”).
These Terms of Sale are subject to change by DEEP CBDS LLC (“deepCBDs”, “our”, “us” or “we”) without prior written notice at any time, from time to time, in the sole discretion of deepCBDs. The latest version of these Terms of Sale will be posted on deepcbds.com, and you should review these Terms of Sale prior to purchasing any product or service made available on deepcbds.com.
1. Product Disclaimers
Products displayed on deepcbds.com and on deepCBDs social media accounts contain cannabidiol (CBD) derived from hemp oil only and contain the federal legally allowable amount of 0.3% or less THC (Delta-9 tetrahydrocannabinol aka Delta-9 THC).
If you are required or may be required to submit to a drug test, be advised that using any of deepCBDs products may cause you to fail a drug test due to any trace amounts of THC that may be contained in our products for which deepCBDs will not be liable in anyway whatsoever. Using any deepCBDs product is at your own initiative and sole risk.
All information and statements regarding products sold on deepcbds.com and on deepCBDs social media accounts, including any customer testimonials, have not been evaluated by the U.S. Food and Drug Administration (FDA) or any other governmental agency, and the results reported, if any, may not necessarily occur in all individuals. All information and statements about the products displayed on deepcbds.com, on deepCBDs social media accounts and on any deepCBDs materials, including any customer testimonials, are not intended to diagnose, treat, cure, or prevent any disease.
If you are pregnant or nursing do NOT use any deepCBDs product without first consulting your doctor and only if your doctor approves. In the case of pets, the same rule of thumb applies to any pregnant or nursing pets. Consult with your veterinarian before using giving any deepCBDs product to your loved pet companion and only if your veterinarian approves.
All deepCBDs products are intended for persons 21 years of age and older.
2. Product Availability
You must be at least 21 years of age to access deepcbds.com and purchase from deepcbds.com.
Products displayed on deepcbds.com can be ordered and delivered only within the United States, except to Alaska and Hawaii and any state within the United States that prohibits the sale and distribution of all or certain hemp extract products.
We make every effort to ensure all products featured are in stock. Should a product become out of stock after you place your order, we’ll ship the rest of your ordered items (if any) and notify you by email about which product is out of stock. You won’t be charged for the out of stock product until it is back in stock and we are able to ship it to you, and in such case, shipping charges to deliver the product(s) to you may apply.
The products available on deepcbds.com, including any samples that deepCBDs may provide you, are for your, and in the case of pets your pet’s, personal use only. You’re not permitted and agree not to sell or resell any products you purchase or otherwise receive from deepcbds.com.
3. Order Acceptance
When you place an order on deepcbds.com, you’ll receive an email confirming receipt of your order along with details of that order (“Order Confirmation“). If you don’t receive it, please first check your SPAM folder and/or verify that the email address you provided us is correct. Also, the Order Confirmation is merely an acknowledgement that your order was received, and not that we’ve accepted your order or confirmed our offer to sell the ordered products to you. For example, if you live in a State that prohibits the sale and distribution of our hemp extract products and we identified that our system incorrectly accepted your order, then in accordance with your State’s laws we’ll cancel the order.
If we decline your order but your credit card was charged, you’ll receive a prompt refund credit to your account on file with us. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity of any product you ordered. Any products you order from deepcbds.com are purchased at your risk from the time you receive them. You will be the owner of products you order form deepcbds.com upon you receiving them, provided that deepCBDs has received full payment of all sums due for those products including any applicable shipping and tax charges from you.
We accept orders from individuals who purchase deepCBDs products or services for personal use only. When you purchase from deepcbds.com, you agree that you’re not permitted and will not resell any of deepCBDs products. If you don’t agree with the foregoing statement, do not purchase from deepcbds.com.
We make every effort to maintain the availability and accessibility of deepcbds.com. However, should we experience any technical difficulties or issues, deepCBDs will not be liable or responsible for orders that aren’t processed, delayed in processing, or delayed in accepting or rejecting any order, as a result of such technical difficulties or issues.
4. Payment Terms, Sales Taxes & Acceptable Payment Methods
Terms of payment are within the sole discretion of deepCBDs, and unless otherwise agreed in writing by an authorized representative of deepCBDs, your full payment must be received by deepCBDs prior to our acceptance of your order.
All prices displayed on deepcbds.com are quoted in U.S. Dollars and are valid and effective only in the U.S.
Prices are exclusive of taxes and any applicable shipping costs.
We accept any US-issued credit card bearing a Visa, MasterCard, American Express, Discover, JCB or UnionPay logo. This includes debit cards and those will be processed like a credit card. You can enter as many credit and debit cards as you desire to store in your deepCBDs online account at any time for you to use when making a purchase from deepcbds.com.
Your choices for the payment method will appear during the checkout process. Simply select the payment method you want to use for payment of your order.
You represent and warrant that (i) the credit/debit card information you supply to us is true, correct and complete, and (ii) that you are an authorized user of the credit or debit card used to place your order, and (iii) charges incurred by you will be honored by your credit/debit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes and shipping costs (if any).
5. Promotional Codes
Promotional offer codes cannot be redeemed for cash or credit and are only good for the time period they are offered. If you have a promotional code, you can enter the code during checking out.
We offer FREE STANDARD SHIPPING on all U.S. orders $75 USD or more, excluding taxes. For details about shipping, including our shipping terms and conditions, see our Shipping Policy.
7. Shipment Notice & Tracking Your Order
Our acceptance of your order will occur only upon deepCBDs transmitting an email to you confirming that your ordered product(s) has been shipped to you (“Shipment Notice“).
The Shipment Notice will contain the shipment details, including your tracking number along with a link to the selected carrier site. To track your order, click on the tracking number provided in the Shipment Notice.
Please check your SPAM folder and/or verify that the email address you provided us is correct in the event you did not receive the Shipment Notice.
8. Order Cancellation
Once an order has been placed, deepCBDs cannot cancel it. You may request a return via our Return Process described in our Return & Refund Policy.
9.Returns, Refunds & Exchanges
If you need to return or exchange any product you purchased from deepcbds.com, please first read our Return & Refund Policy for instructions, and to ensure the product meets the eligibility requirements.
10. Changes in Products & Pricing
From time to time, deepCBDs may update and revise our offerings of products and services, and deepCBDs may discontinue products and services at any time without notice.
To the extent we provide information on availability of products or services, please do not rely on such information being 100% accurate because information can change before we have the opportunity to update it on deepcbds.com. deepCBDs will not be liable for any product not being available or inadvertent incorrect pricing of any product that you may order through deepcbds.com. That being said, deepCBDs aspires to make your experience with us enjoyable and we will strive to make that happen; just reach out to us and we’ll do what we reasonably can to help make it right.
All pricing for products and services available on deepcbds.com is subject to change at any time, from time to time, in the sole discretion of deepCBDs. For all prices and products, deepCBDs reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
11. Advertising Disclaimer
In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, deepCBDs reserves and will have the right to refuse or cancel any order placed for any product or service listed at the incorrect price. We will also have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card was charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately refund you by issuing a credit to your credit/debit card account you provided to us in the amount of the charge.
12. Privacy & Your Information
You may update your customer account information at any time by following the instructions posted elsewhere on deepcbds.com. In your deepCBDs account, you may update your name, password, billing address, shipping address, e-mail address, telephone number, payment method information, any other information you have stored in your account.
13. Safe Online Shopping
Your browser and our secure server encrypt confidential information during transmission to safeguard the privacy of transactions occurring on deepcbds.com.
If you’re uncomfortable making online purchases, you can always order by telephone by contacting our sales department at 1-833-244-3337 from within the United States, or by email at [email protected]. If you elect to make a purchase via email, DO NOT INCLUDE ANY PERSONAL OR FINANCIAL INFORMATION UNLESS AND ONLY IF YOUR EMAIL IS CAPABLE OF BEING ENCRYPTED WHEN TRANSMITTED TO US. In such case, simply email us to advise that you would like to make a purchase and a representatives will contact you to help securely facilitate your purchase.
14. Non-delivery & Delays Outside of Our Control
There may be certain causes or events that may adversely impact our operations and our ability to fulfill your order that are simply outside of our reasonable control. These include, but are not limited to, adverse weather, governmental act or regulation, war, fire, and other causes or events beyond our reasonable control. In addition to any excuse provided by applicable law, deepCBDs will be excused from liability for any non-delivery or delay in delivery of any product and service made available through deepcbds.com arising from any event or cause beyond our reasonable control, whether or not foreseeable by you or us, and whether or not similar to those causes and events generally listed above.
15. Governing Law
Our website deepcbds.com (excluding third party website links to deepcbds.com) is controlled by us from our offices within the State of Florida, USA. It can be accessed from all states within the United States, as well as from other countries around the world.
We do not sell or distribute any of our products to persons not residing in the United States, and deepcbds.com is only intended for access or use to persons residing in the United States. As each foreign country has its own laws that may differ from those of the State of Florida and the United States, by accessing deepcbds.com both you and deep CBDs agree that the statutes and laws of the State of Florida, without regard to the State of Florida’s conflicts of laws principles, and any applicable federal laws of the United States, will apply to all matters relating to your access and/or use of deepcbds.com and the purchase of products and/or services made available through and/or on deepcbds.com.
We make no representation that the products and services made available through deepcbds.com are appropriate or available for use in locations outside of the United States, and no person is permitted to access deepcbds.com from territories where deepCBDs products and services are unlawful or otherwise restricted for access, use or purchase in such territories. Those who reside in any restricted territory who nevertheless choose to access deepcbds.com do so on their own initiative, at their sole risk, and shall be entirely responsible for compliance with those local laws and any legal ramifications or consequences that may arise as a result.
16. Entire Agreement
These Terms of Sale represent the entire agreement and understanding between you and deepCBDs concerning the above subject matters and replaces any and all prior agreements and understandings between us (if any), verbally and/or in writing, with regard to the above subject matters.
These Terms of Sale can only be modified in writing by an authorized representative of deepCBDs. Any attempt to alter, supplement or amend these Terms of Sale, or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a writing signed by both you and an authorized representative of deepCBDs.
To the extent that anything in or associated with deepcbds.com is in conflict or inconsistent with these Terms of Sale, these Terms of Sale will take precedence.
Questions should be directed to [email protected] or by calling customer support at 1-833-244-3337.
Thanks for shopping at deepcbds.com!