Privacy Policy

Effective Date: November 1, 2019

deep CBDs LLC (“deepCBDs” “Company” “we”, “our” or “us”) values and respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with.

This Privacy Policy outlines the type of personal information we may receive or collect when you access or use deepcbds.com, purchase products from or use services made available through deepcbds.com, and some of the methods we use to safeguard your personal information.

WHEN YOU ACCESS OR USE DEEPCBDS.COM, OR OTHERWISE PROVIDE ANY INFORMATION TO US, YOU AGREE TO THIS PRIVACY POLICY, INCLUDING THE MANNER IN WHICH WE USE YOUR INFORMATION, WHETHER OR NOT YOU HAVE AN ACCOUNT WITH US. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE SUBSEQUENTLY MAKE TO THIS PRIVACY POLICY, YOU MUST IMMEDIATELY STOP USING DEEPCBDS.COM AND/OR STOP PROVIDING ANY INFORMATION TO DEEPCBDS.

This Privacy Policy does not apply to personal information we collect by other means or from other sources, online and offline.

Personal Data We Collect

We only collect information about you if we have a reason to do so – for example, to provide deepcbds.com services, to communicate with you, or to make the services offered on deepcbds.com better.  The following outlines the information we collect.

  • Account Registration. We collect personal information to create your deepcbds.com account, to handle billing transactions when you buy something from deepcbds.com, and to help us understand your specific needs. Personal information is information that is personally identifiable to you (e.g., your name, address, email address, phone number and credit card number).
  • Comments. When you leave comments on deepcbds.com (including those provided in our Contact Form or in a testimonial), we collect the data shown in the comments, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be made visible to the public in the context of your comment.
  • Cookies. We may use cookies and other technologies to enhance your online experience and to learn how you use deepcbds.com. A “cookie” is a small file, stored in text files, that are stored on your computer or device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit or for multiple repeat visits. Cookies help ensure a consistent and efficient experience for users and perform essential functions such as allowing users to register and remain logged in.  While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser.  Our company servers may also automatically record information when you visit deepcbds.com, including the URL that directed you to deepcbds.com, your IP address, browser type and the date and time of your visit.
  • Embedded content from other websites. Articles/blogs on deepcbds.com may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
  • Log Files. Log file information is automatically reported by your browser each time you access a web page. When you use deepcbds.com, our servers automatically record certain information your web browser sends whenever you visit deepcbds.com. These server logs may include information such as your web request, IP address, browser type, number of clicks, domain names, pages viewed, and other information.
  • Third Party Services. We may use Google Analytics to help understand the use of deepcbds.com. Google Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address. Google Analytics also receives this information and their use of it is governed by Google’s Privacy Policies located at www.google.com/policies/privacy/partners/.

How We Use Information

We use information we collect about you as mentioned above and for the purposes listed below:

  • to assist you with your online orders from deepcbds.com;
  • to remember information about you to help you conveniently access your deepcbds.com account;
  • to communicate with you about deepCBDs products, services, promotions, and events;
  • to provide you with technical, product and other support, and to help keep deepcbds.com working, safe and secure;
  • to provide personalized promotional offers and select content to be communicated to you to make your deepCBDs experience more relevant to your interests and needs;
  • to respond to your requests, inquiries, comments and concerns;
  • to invite you to participate in surveys, sweepstakes and other promotions;
  • to analyze how deepcbds.com is used;
  • to send newsletter-type emails (which you may opt out of at any time);
  • to identify usage trends (like traffic to deepcbds.com and demographic patterns) and for data analysis, including for purposes of research, audit, reporting and paying fees to third party providers (e.g., copyright holders, merchant processors, etc.), and determining the effectiveness of our promotional campaigns;
  • to monitor aggregate metrics such as traffic to deepcbds.com and demographic patterns;
  • to help protect the security of deepcbds.com including detecting and preventing fraudulent transactions; and,
  • to comply with our legal obligations, resolve disputes, and enforce our Terms & Conditions and terms of our other policies and agreements.

Special note on credit/debit card information.  deepCBDs uses your credit/debit card information solely for payment processing and fraud prevention efforts. Credit/debit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes.  Credit/debit card information will not be retained any longer than necessary to facilitate and manage your purchase order, unless you request deepCBDs to retain your credit/debit card information on file to streamline your future purchases from deepcbds.com.

How We Share Information

We will not sell, rent or lease our users’ private personal information. We may share personal information with companies working on deepCBDs behalf and deepCBDs-owned and affiliated business entities for the purposes detailed above with appropriate safeguards on your privacy:

  • Business Transfers. In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that deepCBDs goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • Subsidiaries, Employees & Independent Contractors. We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide services or to process the information on deepCBDs behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors. We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, and customer chat and email support services that help us communicate with you), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help deepCBDs understand and enhance its services (like analytics providers).
  • Legal & Regulatory Requirements. We may disclose information about you in response to a subpoena, court order, or other governmental request, or enforce any of deepCBDs Terms & Conditions or terms from deepCBDs other policies, including investigation of potential violations of terms.
  • To Protect Rights, Property & Others.We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of deepCBDs, third parties, or the public at large.
  • With Your Consent. We may share and disclose information with your consent or at your direction.
  • Aggregated or De-Identified Information. We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you.

Information Shared Publicly

Information that you allow deepCBDs to make public, or that you make public, is disclosed to publicly.  For example, information you provide in your testimonial about your use of a deepCBDs product (deep thanks for your purchase and your feedback!) and any “Likes” or other comments you submit to deepCBDs will be made available to all others.  Public information may also be indexed by search engines or used by third parties.  Please keep all of this in mind when deciding what you would like to publicly share.

 

Children’s Privacy

deepCBDs does not knowingly collect information from children under the age of 13 or target any deepCBDs products or services to children under 13.

How Long We Keep Information

deepCBDs may store information you provide, or information that is generated or collected automatically, for as long as is necessary for deepCBDs to offer its products and make it services available, which may include after you’ve discontinued your use or access to deepcbds.com.  deepCBDs will discard information about you when deepCBDs no longer needs the information for the purposes for which deepCBDs collects and uses it (as described in this Privacy Policy above) and deepCBDs is not legally required to continue to retain it.

Access to & Accuracy of Your Information

deepCBDs services may allow registered users to directly access the account information they provided and make corrections or updates to that information upon login at any time. The accuracy of such information is solely the responsibility of the user.

You may also request access to and correction of other personal information about you that you have directly provided to us through your use of deepcbds.com. To protect your privacy and security, deepCBDs may require you to verify your identity (such as a user id/login and password) before deepCBDs will grant access to your data.

If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request in accordance with deepCBDs policies but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with deepCBDs legal obligations.

We ask that you please update your information when a change occurs so that we have your correct information on file.

Keeping Your Information Secure

We deeply value your trust and take it seriously.  While no online service is 100% secure, deepCBDs works very hard to protect your information against unauthorized access, use, alteration, or destruction and takes reasonable measures to do so, such as monitoring deepcbds.com for potential vulnerabilities and attacks.  deepCBDs does this by using industry standard physical, technical and administrative procedures to safeguard personal information.  deepCBDs cannot, however, ensure or warrant the security of any information you transmit to deepCBDs or guarantee that your information on deepcbds.com may not be accessed, disclosed, altered or destroyed by a breach of deepCBDs security.

Links to Third-Party Websites

We may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information.  Should you select such a link you will leave deepcbds.com.  deepCBDs does not control third-party websites or any of their privacy practices, which may differ from deepCBDs’s practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by this Privacy Policy. We encourage you to read over such third-party’s website privacy policy before providing any of your personal information, so you are informed about what and how your personal information is used by such third parties.

Any link to a third-party website from deepcbds.com does not constitute deepCBDs’s endorsement, approval, agreement or representation about the value, quality or usefulness of anything found on that third-party website.

Choices

You have some choices available when it comes to information about you.

  • Limit the Information that You Provide.If you have a deepcbds.com account, you can choose not to provide the optional account information and transaction and billing information. Please keep in mind that if you don’t provide this information, you won’t be able to make any online purchases from deepcbds.com.
  • Opt-Out of Marketing Communications. You may opt out of receiving promotional communications from DEEP. Just follow the instructions in those communications or let us know by contacting us at hello@deepcbds.com, and please indicate “OPT-OUT Request” in the subject line. If you opt out of promotional communications, DEEP may still send you other communications, like those about your account and legal notices.
  • Set Your Browser to Reject Cookies. At this time, deepcbds.com does not respond to “do not track” signals. However, you can usually choose to set your browser to remove or reject browser cookies before using deepcbds.com, with the drawback that certain features of deepcbds.com may not function properly without the aid of cookies.

Changes to Privacy Policy

deepCBDs may change its Privacy Policy from time to time as it deems appropriate or necessary. deepCBDs strongly encourages all visitors to frequently check this page for any changes. If deepCBDs makes changes, deepCBDs may notify you by, for example, adding a statement to deepcbds.com homepage or sending you a notification through email.  Your further use of deepcbds.com after a change to deepCBDs’s Privacy Policy will be subject to the updated policy.

How to Reach Us

If you have a question about this Privacy Policy, reach out to us at hello@deepcbds.com.  Please include “Privacy Policy” in the subject line of your email to help us identify the subject matter to ensure the appropriate deepCBDs representative follows up with you.  Thank you!