General FAQs

Botanically, hemp and marijuana are very similar. Both are derived from the same cannabis plant but are differentiated by their chemical compositions and differing cultivation practices.

Marijuana is a variety of the cannabis plant that is cultivated for high delta-9-tetrahydrocannabinol (“THC”) content, which is responsible for its intoxicating, psychoactive effects, resulting in a “high” feeling. Marijuana is a federally illegal controlled substance. Some states have opted to legalize Marijuana for medicinal purposes and/or recreational purposes.

Hemp (also referred to as “Industrial Hemp”) is a different variety of the cannabis plant, which is cultivated for naturally high Cannabidiol (also referred to as “CBD”) and having 0.3% or less THC. Hemp-derived CBD is desirable for those interested in taking advantage of the wellness benefits of cannabis and its cannabinoids, but do not want to experience the psychoactive “high” that THC produces.

Cannabidiol (“CBD”) is one isolated cannabinoid of over 100 cannabinoids found in the cannabis plant. CBD oil is extracted from the flowers, leaves and stalk of the cannabis plant. It’s a non-intoxicating cannabinoid that has the ability to influence the body’s cannabinoid receptors that are part of the body’s Endocannabinoid System (“ECS”). This interaction promotes homeostasis of the ECS.

Cannabinoids are naturally occurring compounds that interact with specific cannabinoid receptors on the surface of the body’s cells. All vertebrates, such as mammals and birds, also produce cannabinoids commonly referred to as endogenous cannabinoids or “endocannabinoids”. For example, AG-2 is commonly found in a mother’s breast milk and is a naturally occurring cannabinoid produced by the body.

One of the most beneficial aspects of the cannabis plant is that it also produces cannabinoids, referred to as “phytocannabinoids.” Cannabis exerts its effects, in part, by mimicking the behaviors of endocannabinoids produced naturally in the body.

Discovered by scientists in 1992, the Endocannabinoid System (“ECS”) is a complex cell-signaling system in the body of all vertebrate animals, which contains receptors made to interact with cannabinoids. A human’s ECS affects many regions of the body, including immune health and inflammatory responses, the central nervous system, stress and emotional regulation, appetite and metabolism, bone health, skin health, fertility, respiratory health, and sleep and circadian rhythm.

While experts continue to research the ECS, we do know it plays a significant role in regulating various bodily systems impacting sleep, pain, inflammation, memory and mood. Basically, the ECS helps control the regulation of balance across all major body systems, ensuring that all systems work in harmony with one another.

Cannabinoids have been shown to support the proper functioning of the ECS, pulling natural body systems out of imbalance and stress responses.

If the body is out of balance or stressed by internal or external factors, such as environmental toxins, the ECS monitors and assists in regulating the body to keep a constant internal environment. Homeostasis refers to the process of finding that perfect balance, stability, or equilibrium within a cell or the body. Keeping a stable internal environment requires constant adjustments as conditions change inside and outside the cell. As internal and external environments of a cell are constantly changing, adjustments must be made continuously to stay at or near the normal level. Because of this, homeostasis can be thought of as a dynamic equilibrium, rather than a constant, unchanging state.

Full spectrum means that an oil or product contains all naturally occurring hemp-derived cannabinoids from the hemp plant and contains 0.3% or less THC. Full spectrum also contains certain of the hemp plant’s terpenes, flavonoids, vitamins, minerals and plant proteins. All of these compounds work together in synergy to multiply the potential health benefits, creating what is commonly referred to as the “Entourage Effect”.

Broad Spectrum is the middle ground between Full Spectrum and Isolate. In Broad Spectrum, the Full Spectrum extract is further processed, to completely remove any trace amounts of THC, while still retaining the other beneficial cannabinoids. Just like Full Spectrum, all compounds work together in synergy to multiply potential health benefits, creating what is commonly referred to as the “Entourage Effect”.

Isolate is the purest form of a compound and is created by extracting that compound from its original environment and other compounds. By removing all other molecules except CBD from the Full Spectrum extract, all that remains is a white powder that is at least 99% pure CBD. Isolate is perfect for those who are seeking a higher amount of CBD, without any trace amounts of THC in the product.

For more information, check out our blog post on the difference between the three.

Full Spectrum and Broad Spectrum cannabinoid oils contain a variety of cannabinoids, terpenes, flavonoids, vitamins, minerals and plant proteins as well as other beneficial compounds. Each individual compound has a unique effect on the human body. When each of the compounds work together in synergy, they multiply the beneficial health benefits of each other, creating what is commonly referred to as the “Entourage Effect.

Not at all. Hemp Seed Oil is extracted solely from hemp seeds and does not contain any of the cannabinoids, terpenes, or flavonoids contained in Hemp CBD Oil.

Unlike marijuana-derived CBD, hemp-derived CBD is legal on a Federal level. With the passage of the 2018 Farm Bill, industrial hemp became legal, which includes hemp-derived CBD containing 0.3% or less THC.

On a State level, it depends on the state. While many states have legalized hemp-derived CBD products, there remains some states that totally prohibit their sale and others that limit the type of hemp-extract product that may be sold within their states.

The state laws continue to rapidly change and are inconsistent. We continue to monitor them for any changes and do place restrictions on the sale of any products that we know or discover are prohibited for sale by the state in which you reside. However, because the laws change rapidly, we may not have the opportunity to catch an order prior to our updating our systems. In the event your order is inadvertently accepted by us under this circumstance, there may be a chance your package is seized by your state’s local authorities and not delivered to you for which deepCBDs will not be liable.

If you don’t know the status of your state’s hemp laws, we recommend you inquire with your state’s health department, your physician, or other credible resource to ensure that you may lawfully purchase and receive your purchased hemp extract product from us.

Product FAQs

Our products are infused with a phytocannabinoid-rich (“PCR”) hemp strain sourced from Farm Bill Complaint hemp farms located in the United States and contain a significantly higher concentration of CBD and other cannabinoids compared to other hemp strains.

Our cannabinoid oil is CO2 extracted from hemp, resulting in a solvent free, pure extract. CO2 extraction is used because it’s considered to be the gold standard method for creating cannabinoid oil.

You bet. Our products are submitted to an accredited third-party laboratory for rigorous testing to ensure the highest quality, safety and purity. We provide easy access to all testing results. Simply scan the QR code displayed on the product’s label and you will be directed to our Certificate of Analysis (COA) page where your product’s test results will be posted. Scan down the list, select your product, and then match the batch number on your product to the batch number listed by the COA on that page. If you cannot locate the COA for your product, please notify us by email at [email protected] and include your batch number please.

If you’re not familiar with a Certificate of Analysis (“COA”), reviewing the test results may seem overwhelming. We’ve created an interactive guide aimed to help you interpret our COA reports available here.

Perhaps. CBD is not tested on a drug test. Drug tests typically target THC. While our products contain the federal legal limit of 0.3% or less THC, even a trace amount, no matter how tiny, may trigger a positive test result for THC. There is no one size fits all answer because whether or not THC surfaces really depends on the amount used, the amount stored in your body’s fat cells, and your body’s metabolism.

Although the risk is considered low, deepCBDs cannot guarantee that THC will be absent in any particular drug test. Every human’s body is different and whether or not THC stays in one body versus another is not within deepCBDs’ control.

We are not physicians and do not provide any medical opinions or medical advice. If you’re taking medications, it’s in your best interest to first consult with your physician to determine if taking any of hemp-derived products may adversely interfere with the intended effect of your medications or otherwise cause you any unintended complications.

We are not veterinarians and do not provide any medical opinions or medical advice. If your pet is taking medications, it is in your loved pet’s best interest to first consult with your pet’s veterinarian to determine whether your pet can use any of hemp-derived pawducts.

The ideal product for you really depends on the reason for which you wish to use it, your lifestyle, and your preference of use. If you’re seeking the entourage effect, our line of Full Spectrum Hemp Extract products may be the right choice. If you’re looking for products only containing CBD, we offer a line of CBD Isolate products as well.

Do keep in mind that no two people are the same and what might work for one person may not work as well, or at all, for another person. Choosing the right product means that you may have to try different ones to see which one works best for you. If you’re a first timer, start low and gradually increase the amount until you discover the what amount works best for you.

Order FAQs

We offer FREE STANDARD SHIPPING on all orders $75 or more (excluding any applicable taxes) within the United States. For details about shipping, including shipping terms and conditions, review our Shipping Policy available here.

Your order is officially accepted by us upon our transmitting an email to you confirming that your ordered product(s) has been shipped to you (“Shipment Notice”). The Shipment Notice will contain the shipment details, your tracking number, and a link to the selected carrier site. Please check your SPAM folder and/or verify that the email address is correct if you did not receive a notification. To track the order, click on the tracking number provided in the Shipment Notice.

Once an order has been placed, we cannot cancel it. You may request a return via our Return Process described in our Return & Refund Policy available here.

We accept returns, refunds and exchanges per the terms and conditions set out in our Return & Refund Policy available here.

Our customer service department is available to assist you and may be reached by email at [email protected].com, or by calling our tollfree number 1-833-244-DEEP (3337) extension 1 during our normal business hours, Monday – Friday 9:00AM – 5:00 PM EST.

Contact Us

If you have any questions about our products or services that was not answered in the FAQ’s, please reach out to us using the form on the contact page.